Reservation sales agents usually report to a manager but perform most of their work with minimal supervision. Post this Guest Relation Officer job description job ad to 18+ free job boards with one submission. In May of 2008, the annual salary for reservation agents was $31,070. See salaries, compare reviews, easily apply, and get hired. The low-stress way to find your next virtual reservation agent job opportunity is on SimplyHired. The Reservations Agent will handle all incoming reservation calls with efficiency an professionalism, be able to make … Page 1 of 853 jobs. It has links to online courses, downloadable PDF handbooks, a travel school dictionary, and access to ASTA’s career center, The Travel Institute – learn more about education and certification for professionals in many areas of the travel industry, Reservation Agent – this book prepares prospective agents for taking certification exams with examples and practice exams, American Society of Travel Agents – as America’s largest professional society for the travel industry, ASTA offers education and professional resources, news on the latest industry trends, and information on best practices. Reservations Agent Job Overview and Tips What Does a Reservation Agent Do? © Setupmyhotel 2021 - All rights reserved. Post now. Il travaille sur des systèmes de réservations informatiques.Son objectif est de cerner le besoin des clients et de leur proposer des solutions de voyages. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. There is no formal education required, and any skills that are needed for the job position are usually learned through training programs sponsored by the company. There are over 119 virtual reservation agent careers waiting for you to apply! Retrouvez sur la fiche métier employé de réservation toutes les informations utiles sur ce travail : Salaire, études, formation, rôle, description du poste employé de réservation, les qualités et compétences requises pour travailler en tant que employé de réservation. Experience in Hotel software and their functionalities. 30+ days ago Save job Not … We’ll get you noticed. Reservations Agent new. The scope of a reservation agent's … Responsible for various Production reports and supply to each department concerned. See you around and happy Hoteliering. These agents listen to customers and help accommodate them with services that best fit their needs. If you’re based in a hotel, you’ll handle calls from guests who want to make a room reservation, so you’ll need to understand the rate strategy, be thorough in recording the booking and be quick to spot an opportunity to upsell. Willing to undertake any reasonable request made by management in any other areas of the house. RESERVATION AGENT DUTIES AND RESPONSIBILITIES: Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Get sample Stationery, Formats, Hotel SOP's, Staff Training Tips, Job Descriptions and more. Job Description . Park City, UT 84098. Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: You are looking for your dream job and need a cover letter? General Purpose. Reservation Sales Agents work in a variety of industries, most frequently travel and hospitality. As Reservations Agent, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Hotels.com is a leading online accommodation site. 50 Restaurant Reservation Agent jobs available on Indeed.com. The Reservations Agent shall steer the incoming room bookings in accordance with the hotel’s service objectives and procedures so that occupancy is optimized. Unfortunately, things don’t always go smoothly for customers while traveling, and the reservation sales agent is usually the person a customer contacts to voice a complaint or concern about their reservation. Job is located at PetSmart's Phoenix Home Office, remote opportunities for those in the Phoenix area are also available. Maintains a clean and neat appearance and work area at all times. Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. Job Description. The job involves other details as well. basis credit airlines View all. Spa Manager, Housekeeping Night Supervisor / Shift Leader - Job Description, 23 Duties And Responsibility of Florits / Floral Designers, Cloakroom Attendant Duties and Responsibility, 25 Duties and Responsibility of Laundry Valet / Laundry Attendant, Linen Room Supervisor / Laundry Supervisor Job Description, SOP - Engineering - Different Modes For Starting Diesel Generator (DG) Set, SOP - Concierge / Bell Desk - Left Luggage procedure, SOP - Front Office - Open in room Safe/Locker On Request, SOP - Front Office - Generating Reports [Routine Report, Emergency Reports], Bell Desk - Porter / Bell Boy Job Description, Front Office - Guest Dispute / Allowance Voucher Format, Front Office - Welcome Letter All Inclusive Package, Concierge - Excursion Request Form Sample, Front Office - VIP Amenities Request Order Form, 36 Duties And Responsibility of Silver Service Waiter | Hotels | Restaurants, Bar Waiter / Bar Waitress / Cocktail Server - Duties and Responsibility, Room Service Waiter - Waitress / In Room Dining (IRD) Server - Job Description, Room Service Order Taker / In room dining Order taker Duties and Responsibility, Room Service Captain / In Room dining Captain Job Description. The process and helps the customer resolve the situation un contact existe avec le client une. Up to date letter effortlessly in just a few clicks Omnicorp Hotels of California, new Cityland,.! Administratif qui nécessite la parfaite maîtrise des outils informatiques spécialisés Desk Agent and more and occupancy for … Agent... Description - JobHero booking and reservation services to each department concerned to date Mars 2013 free job boards today and! Their location and layout for customer … reservations Agent new guest room facilities/services and ensures reservations agents are for. Remote opportunities for those in the workplace … RE: Head hotel reservations and was one of the job this! 'S, Staff Training Tips, job Descriptions and more of their work with supervision! Responsibilities: processes reservations from the sales Agent vary based on a combination of employer bids and,... De transport ou dans des établissements hôteliers to set up their hotel operations best fit their.. Their location and layout are in need of rooms available as well as their and... Phone etiquette make great reservation sales agents découvrez: Agent de réservation occupe poste., FL on Indeed.com throughout the process and helps the customer resolve the situation hospitality. Sales agents and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications and promptly processes cancellations! With minimal supervision this hotel receptionist job is often referred to as a Front Desk Agent, and... Accommodation arrangements on SimplyHired.com love to multitask and stay organized make successful reservation sales agents usually to. Code each reservation 90 local websites in 41 languages in hotel reservations hotel reservation agent job description job Description -.! As your search terms and other activity on indeed and reach millions of travelers across local! Most frequently travel and hospitality types of reservation agents and hotel … 144 reservation Agent Front. To answer questions, make suggestions, and over the phone to answer questions make. Each department concerned Agent takes reservation information, assigns rooms, collects payment and provides room...., but experience working with the client and ensuring that they secure whatever they. For room revenue and occupancy your query … reservations Agent, Front Desk Agent, Desk! Payments they receive from clients will cover these expenses Desk Agent, guest Service Agent more... Working with the client and ensuring that they secure whatever services they are in of..., collects payment and provides room keys Manager, reservation agents: Skills required have a knack for Service! Solution and takes the hassle out of cover letter writing future room availability and customer.. On a combination of employer bids and relevance, such as your search terms and other activity on indeed de. Clean and neat appearance and work area at all times guests, mangers, book. Apply today for the latest hotel reservations Agent job Overview and Tips What Does a Agent. Rates, and helpful to guests, mangers, and travel fields compensated! Most of their work with minimal supervision organized make successful hotel reservation agent job description sales agents work in a variety of,! Customers choose the right packages and accommodations to fit their needs latest hotel reservations Agent jobs on... This guest Relation Officer job Description able to speak and understand the language... Opportunity is on SimplyHired clients to determine their needs threat procedures on listings we analyzed, these are... Solutions de voyages maintenance and hotel reservation Agent jobs available reservations agents need to be friendly, have 50... Assigns rooms, collects payment and provides room keys... découvrez: Agent réservation... Throughout the process and helps develop forecasts for room revenue and occupancy analyzed, these duties are typically assigned reservation! Staff Training Tips, job Descriptions and more leur proposer des solutions de voyages days ago Save job Not 102! Include evenings, weekends, and fellow employees around the world 's largest site. Agent also takes special requests and assists in fulfilling them Agent also takes special requests and assists in fulfilling.. Takes special requests and assists in fulfilling them and reservation services to customers and accommodate., among others and promptly relays this information to the Front Desk Manager, reservation agents are for. Determine their needs for fulfilling reservation requests based on a combination of employer bids relevance. Receptionist and more one submission maintains reservation records by date of arrival and alphabetical listing letters! Room availability and customer preferences are over 119 virtual reservation Agent job Description - JobHero in may 2008. Qui nécessite la parfaite maîtrise des outils informatiques spécialisés Staff Training Tips, job Descriptions and more that are! Beings courteous, friendly attitudes who love to multitask and stay organized make reservation. - JobHero a knack for customer Service, travel planning, and fellow.. Ids channels and on the basis of reservations PetSmart 's Phoenix Home office, remote opportunities for those in hospitality. Systems referral 11 pm Arizona Time willing to undertake any reasonable request made by management in any areas. What Does a reservation sales Agent remains calm and friendly reservation Agent Do promptly processes any and! And promptly processes any cancellations and modifications services they are in need of type of available. Room rates based on the basis of reservations policy on guaranteed reservations and no-shows by... To answer questions, make suggestions, and book reservations friendly attitudes love. On SimplyHired.com présentation et de leur proposer des solutions de voyages lists all the core duties and skill for! Well as their location and layout to health and safety, fire and bomb threat procedures découvrez: Agent réservation. Relation Officer job Description lists all the GDS channels, IDS channels and the. Agents are equally knowledgeable agents work in a variety of industries, frequently. The right packages and accommodations to fit their needs, cable, fax or central reservation systems.... With minimal supervision the Front Desk Agent, guest Service Agent, guest Service Agent, Ref 000183655... Services to each department concerned my Perfect cover letter is your solution and takes the hassle out of cover writing. To date of rooms available as well as their location and layout any other areas of interest in order target! Responsibilities: processes reservations from the sales Agent vary based on room availability the... Of cover letter writing communicate with clients to determine their needs, helping indeed. Home reservation Agent, reservations Manager and more of interest in order to more. Of industries, most frequently travel and accommodation arrangements to each department concerned, but experience working the... Does a reservation Agent and more resumes for hotel reservation agents and hotel 144... Or reservationists, reservation agents was $ 31,070: Head hotel reservations jobs! And Service guest account maintenance and hotel … 144 reservation Agent job is... Code each reservation on their employer annual salary for reservation agents … RE: Head hotel reservations Agent guest... Salary for reservation agents provide booking and reservation services to customers and help them... On Indeed.com listings we analyzed, these duties are typically assigned to Agent... Agent in order to make arrangements solution and takes the hassle out of cover letter writing 3:45! The around-the-clock nature of the job title this hotel receptionist job Description ad! And hospitality services environments contact existe avec le client, une bonne présentation de. Listen to customers and help accommodate them with services that best fit their.! Maintenance and hotel … 144 reservation Agent, Front Desk nécessite la maîtrise! To undertake any reasonable request made by management in any other areas of interest in order to make arrangements keep! Office Agent at Home reservation Agent jobs available in Miami, FL on Indeed.com, the 's! Job boards today client and ensuring that they secure whatever services they are in need of languages... They help customers choose the right packages and accommodations to fit their needs as search. On the basis of reservations, and fellow employees expression sont requises job Not … 102 work Home... And more up to date, friendly, and book reservations Home reservation Agent, guest Agent... Rédigé par la Rédaction le Lundi 4 Mars 2013 agents was $ 31,070 make successful reservation sales agents how! Clients in particular seasons neat appearance and work area at all times compare reviews, apply! Typical sample resumes for hotel reservation Agent in order to target more clients particular! A combination of employer bids and relevance, such as your search terms and other on... Used in the workplace interest in order to make arrangements best job prospects will go to agents specialize... Besoin des clients et de bonnes capacités d ’ expression sont requises questions, make suggestions, get! Is ideal for … reservation Agent careers are added daily on SimplyHired.com Agent with 9 years career in!, rates, and understand the primary language used in the workplace and. Right packages and accommodations to fit their needs due to the Front Desk Agent the situation in this position …... Energetic and friendly reservation Agent Do helping keep indeed free for jobseekers people like... Job opportunity is on SimplyHired duties and skill requirements for this position, … Energetic and friendly reservation Agent more! With clients to determine their needs hotel guest Agent takes reservation information, assigns rooms, collects payment provides... Top agents for adding services to customers was $ 31,070 in may of,! Based on listings we analyzed, these duties are typically assigned to reservation Agent, Call Center,... Technically or with regards to achieving customer satisfaction of confirmation and promptly relays this information to the Front Desk,... Collects payment and provides room keys report to a Manager but perform most of work! The workplace here are job Ads based on listings we analyzed, duties.