As a flagbearer for the services industry, the hospitality business’ barometer has been gauged and closely tied to the level of its guest experience on each facility and asset. Share on Facebook. The four major operational departments of a hotel are: housekeeping department, food and beverage service department, food production (kitchen) department, and front office department. Tweet on Twitter. An executive chef is a managerial role that involves a lot of work behind the scenes in the hospitality industry. role of housekeeping department Housekeeping plays a very important role in hospitality industry such as:- To achieve the maximum possible efficiency in ensuring the care and comfort of … By. Roles and responsibilities. Food and beverage departments have employees with multiple dining-related roles, including bartender, barista, server, cook, chef, hostess, dining room server, food service attendant and dishwasher. FM has played a key role in fuelling the industry’s objective of ultimate guest experience and enhancing business continuity emanating from the asset upkeep. There are different types of business within the hospitality industry; however, this article aims to explore the operational and functional departments of a hotel. Editorial Team - November 28, 2018. People in this role supervise cooks, sous chefs, and other kitchen employees. Why events are so important to the hospitality industry Events and conferences are a huge part of the hospitality industry, and are continuing to grow. As of now, the IT sector has secured a very vital role in the hotel industry and it will be incorrect to associate it without data processing in hospitality. The list of hospitality management duties can be lengthy indeed. Executive Chef. An executive chef oversees the food operations in restaurants, hotels, casinos, or other venues that serve food. Key Management Functions in the Hospitality Industry - Chapter Summary. But, prioritizing is the key for hotel managers. Often, having a strong emphasis on the core hospitality manager duties gets the desired result. Medium to large-size hospitality businesses like big hotels, clubs and catering companies are likely to have a human resources department staffed by a number of people each having a specialist role, while in smaller businesses all human resources functions may be undertaken by one person. The role of research in the hospitality industry: A content analysis of the IJHM between 2000 and 2005. Food and beverage, accommodation, entertainment, travel and tourism are all sectors of the hospitality industry. Whether it be focused on music, sport, learning or luxury, events around the world are generating billions of revenue and changing the way businesses, hospitality organizations and resorts operate. Hotel management includes several core aspects a manager needs to focus upon. 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