hotel receptionist job description for resume

That's all great but if you come across as overqualified to a potential employer, you might loose your chances. The hiring manager, we’ll call him James, has a pile of 500 receptionist resumes on his desk staring him in the face. English Deutsch; Français; Ελληνικά; Português; Receptionist responsibilities include: Receiving visitors at the front desk … If he doesn’t like what he sees at a first glance—the resume goes to the bin. Job Assessment Tests: How to Top Your Competition. The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. At the same time, the average amount of experience in a receptionist resume is above 3 years. 0. Job Description Job Header Hotel Front Receptionist Advertiser: Quality Hotel 3.5833 out of 5 3.6 overall rating (12 employee reviews) More jobs from this company. A: A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. The main aim of a hotel receptionist’s job is usually to project a good image for guests and provide all services that are one of many first contact providers. 0. Receptionist Resume Summary Example - Right Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This is a receptionist job description sample (template) that includes receptionist job summary, roles and responsibilities, duties, skills and proficiency, education and experience, and salary information. Assisted guests with registration in the rewards program and explain the procedures of use. May operate a switchboard to route incoming calls and place outgoing calls. Include the most relevant keywords at the top of your resume. To get a better chance to secure that job you have so been waiting to snatch, devote extra time and effort to prepare for your interview. Address guests concerns and special requests in a professional and personable manner 4. What do you think is the most important role of a receptionist? Use the Right Receptionist Resume Template . Read through these tips designed to help you go through your job interview with ease and confidence.eval(ez_write_tag([[728,90],'resumeok_com-large-leaderboard-2','ezslot_7',111,'0','0'])); Receptionists are front liners; therefore, it is highly recommended that you exert quite a lot of effort in making yourself both professional looking and pleasing. Hotel Receptionist, 2017-presentWashington Court Hotel, Washington, DCeval(ez_write_tag([[728,90],'resumeok_com-medrectangle-4','ezslot_0',162,'0','0'])); Responsibilitieseval(ez_write_tag([[300,250],'resumeok_com-box-4','ezslot_6',108,'0','0'])); Hotel Administrative Assistant, 2016-2017Washington Court Hotel, Washington, DCeval(ez_write_tag([[250,250],'resumeok_com-banner-1','ezslot_5',169,'0','0'])); Hotel Receptionist, 2015-2016Hyatt, Washington, DC. Front Desk Receptionist. Job Candidates: Find a Hotel Receptionist Job Now! Even big names do prepare and plan things out ahead in their meetings. We're proud of our 4.4 rating on Glassdoor from our employees. This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. Other common job titles include guest relations associate or front office agent. What Does a Front Desk Receptionist Do? The hotel receptionist job, also referred to as a front desk agent or associate, involves core responsibilities that require important competencies and skills. Receptionist Job Seeking Tips. Similar job titles include Hotel Receptionist and Guest Relations Officer. Informed visiting guests about availability of rooms, Answered/directed phone calls to appropriate places, Completed and secured daily financial reports at the end of each shift. 3 min read. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. Then it’s time to re-write your resume or write one for the first time and highlight all your skills and achievements that are relevant for a potential employer. Hiring managers will scan your resume for keywords such as communication skills, or customer service. You’ll also need to be … When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Interests: Tennis, mountain climbing, movies, dancing. Classification Hospitality & Tourism, Front Office & Guest Services. Receptionist sample job descriptions, sample job responsibilities for Receptionist, Receptionist job profile, job role, sample job description for Receptionist. Typical Hotel Receptionist resume examples highlight problem--solving abilities, good verbal and written communication skills, computer literacy, and a polite attitude. Available in. The multi award winning 106 room Grand Hotel and Apartments Townsville is … This saves a cookie "__cfduid" to apply security settings on a per-client basis. Here’s how to write the best front desk job description for resumes: Based on our resume samples, the ideal candidate should have a friendly personality, be familiar with gym equipment, communicate efficiently, and have basic computer skills. Featured In: Share. We make the hiring process one step easier by giving you a template to simply post to our site. Managed hotel cash flows and processed guest payments. Handled and resolved customer complaints and/or issues. And if you’d like some additional ideas about what to include, browse our Skills Carefully read the job description and highlight any skills the employer requires. A receptionist is usually the first person clients interact with when contacting or visiting a business. Hotel Manager Resume; Hotel Front Desk Resume . Available in. Job Description Job Header Guest Service Agent - Hotel Receptionist Advertiser: Grand Hotel Townsville More jobs from this company. Almost every office needs a capable Receptionist to handle the outward-facing aspects of its operation. Hotel receptionist Alternative titles for this job include . By agreeing you accept the use of cookies in accordance with our cookie policy. All rights reserved. Job Description and Resume Examples A collection of job descriptions, resume examples, employment, and career resources. Use the Right Receptionist Resume Template . Share Within Your Network. That's all great but if you come across as overqualified to a potential employer, you might loose your chances. Receptionist Job Descritption Greet vendors, customers, job applicants and other visitors and arrange for transportation services when needed. Receptionist Job Description Template. How is the ordinary day of a hotel receptionist at your current office look like? Looking for cover letter ideas? Provided professional as well as friendly customer service at all times. Receptionist Job Seeking Tips. PERSONAL SUMMARY A courteous, polite and well spoken hotel receptionist who is highly efficient and has excellent organisational skills. The hotel receptionist job is often referred to as a front desk agent. 2,362 Receptionist jobs available on Indeed.com. Job Information Job Listing Date 28 Dec 2020 Location Northern QLD Work Type Casual/Vacation. For perfomance reasons we use Cloudflare as a CDN network. Employers have listed the following 5 key skills as essential for a dental receptionist. He’ll merely skim them for important details. Job Overview. Study the company profile as most interviewers ask you what it is that you can offer to the company. Try to conduct a research on what employers or hotel officials usually ask their applicants in interviews so that you can prepare ahead. £24,000 Experienced. Hotel Receptionist Job Description : 10 Example Resume Receptionist Job Description. Wear your best business suit. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. Apply To 7301 Receptionist Jobs On Naukri.com, India's No.1 Job Portal. Also check our job interview tips and be prepared to answer some of the though questions, before you are called.eval(ez_write_tag([[250,250],'resumeok_com-medrectangle-3','ezslot_1',107,'0','0']));eval(ez_write_tag([[250,250],'resumeok_com-medrectangle-3','ezslot_2',107,'0','1'])); Address:               1717 H St Ste 1, Washington, DC 20156Phone:                   (202) 223-0873Email:                    [email protected]Current job:        Hotel Receptionist at Washington Court Hotel. English Deutsch; Français; Ελληνικά ; Português; Hotel Front Desk Agent responsibilities include: Performing all check-in and check-out tasks; Managing online and phone reservations; Informing customers about payment methods and verifying their credit card data; Job … Posted: (4 days ago) Hotel receptionist job description Hotel receptionists are core members of a hotel’s front of house team and usually the first people guests meet when they arrive. To be an ideal candidate, have excellent customer service skills and maintain a flexible schedule. Motivate, support and communicate with staff during regular pre-shift meetings. They essentially check guests in and out, make room reservations and track and report room statuses and rates. Hotel Front Desk Resume Example #2 (Entry-Level Candidate) This resume has a section for relevant experience, which includes both jobs and volunteer positions that require hospitality and communication skills. Greeted, registered, and assigned rooms to guests. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. Make James … If you have any personal stuff that needs to be taken care of, you need to ensure that there will not be any last minute problem about it. 0. 0. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Used Kareo clinic EHR software to schedule patient appointments, handle check-ins, track records, and manage billing with 100% accuracy. Recorded daily room occupancy and rate totals. Millions of people have been inspired by our work and have successfully written resumes that got them well paid jobs. It’s actually very simple. He’ll merely skim them for important details. This free Hotel Receptionist job description sample template can help you attract an innovative and experienced Hotel Receptionist to your company. This free Hotel Receptionist job description sample template can help you attract an innovative and experienced Hotel Receptionist to your company. Make sure to add requirements, benefits, and perks specific to the role and your company. Receptionist Job Description for Resume [Sample] Good Example. Writing a great Front Desk Receptionist resume is an important step in your job search journey. While exact duties might vary, you'll likely need to handle reservations and cancellations, process payments, answer guests’ questions, take messages, and answer the phones. You’ll need a good resume, and our receptionist resume examples are a great place to start. Answered telephonic and in-person queries related to hotel services and resolved any issues, Prepared and completed room and restaurant bills, Assisted guests' in storing valuables in secure deposit box, Handled payments through cash, checks and credit cards, Registered hotel guests, made reservations, transmitted and received messages, Calculated bills, collected payments, ran various reports via computer for management, Reviewed and handled guest comments and complaints, Managed Front Desk operations including cashier, ensuring that policies and procedures were maintained. Guide the recruiter to the conclusion that you are the best candidate for the administrative assistant / receptionist job. Welcome and greet guests with great courtesy 2. Your job description is the first touchpoint between your company and your new hire. Are you trying to obtain a better job as a hotel receptionist? 0. to. Whenever possible, that means tailoring the bullets and skills for an exact job description. Help guests with their things including luggage and other valuables 6. In order to ensure your professional resume will support your goals, use this receptionist job description to inform what you should highlight on your resume. Receptionist duties and responsibilities of the job. Create the Perfect Hotel Front Desk Job Description for a Resume. Darrell McGehee Dental Clinic. You can minimize the number of questions that they ask if you provide complete information in your resume.eval(ez_write_tag([[336,280],'resumeok_com-large-mobile-banner-1','ezslot_11',129,'0','0'])); I founded ResumeOK in 2011, with the goal of helping people increase their chances to get a better job. Based on the most successful resume samples, candidates need to demonstrate assets such as customer service skills, courtesy, communication abilities, and basic IT skills. Typical hours (a week) 38 to 40 a week. The more you know about its background and operations, the better you will be able to say how you would fit in to the firm’s roster. Recorded revenue totals for cash, checks, and credit card transactions. Answered phone calls and in-person inquiries. Ensure restaurant food quality by completing thorough line checks and tasting/testing food on a consistent basis. He won’t read them. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Likewise, you may be asked about your personal circumstances particularly those that may affect your ability to work for extended hours. Manage room reservations using a computerized reservations system 3. Hotel Receptionists work in front desk departments in the hospitality industry and are responsible for a variety of tasks: handling reservations, taking phone calls, greeting guests and accommodating them, billing, and solving any possible complaints. Write them down, so you can explain them tactfully and thoroughly. What are the key skills to list on my resume? Search Hotel receptionist jobs. Explore Receptionist Openings In Your Desired Locations Now! Find out how to present your expertise in the most effective resume format. Similar job titles include Hotel Receptionist and Guest Relations Officer. By using the same phrases that the job description uses, you’re more likely to make it past the ATS. In this article we’ll show you a good hotel receptionist resume example and inspire you with some ideas on what you can write in the objective, skills, duties and responsibilities sections. A carefully crafted receptionist resume will highlight the skills and experience you need to be successful in the role. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. A Hotel Front Desk Agent is also available to all guests who need to … Responsible for billing to ensure guests are being charged appropriately. We compared 114, 000 resume examples and job offers and found that the average experience required for a Receptionist job required by employers is less than 1.5 years. Possessing a good team spirit, deadline orientated and having a passion for providing the highest standards of hospitality and service to guests. Tie that hair up and keep accessories to a minimum. You could work evenings / weekends / bank holidays on shifts. Hotel receptionist job description salary, skills and tips. How do you manage work-related pressures? Ran daily credit card transactions through a settlement process. Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. Maintain a friendly but professional attitude during the entire interview. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. ResumeOK inspires job seekers with ideas for their resumes. Sample CV/resume for receptionists in customer service, hotel… Hotel Front Desk Agent Job Description. Handled 3rd party reservations and ensuring proper processing. Welcome and greet guests with great courtesy, Manage room reservations using a computerized reservations system, Address guests concerns and special requests in a professional and personable manner. Make sure to add requirements, benefits, and perks specific to the role and your company. Being a hotel receptionist is an interesting and important job. tips designed to help you go through your job interview, Advice for Your Hotel Receptionist Job Interview, 50 Resume Objectives and Summary Examples, Ability to organize and prioritize tasks effectively, Proficiency in Microsoft Word, Excel, and PowerPoint, Ability to work under pressure and to multitask, Resourcefulness and great communication skills, Welcome and greet guests with great courtesy, Manage room reservations using a computerized reservations system, Address guests concerns and special requests in a professional and personable manner, Ensure that guests are settled comfortably in their rooms, makes necessary adjustments if needed, Help guests with their things including luggage and other valuables, Get transport for customers and reservations in local restaurants, Answer telephone calls and transfers these to guest rooms, Take and relay telephone messages for hotel guests and others, Prepare bills, handle and process checkouts, take payments, Man the hotels business center and other units if necessary, Communicate with housekeeping and maintenance staff to ensure that great quality service is provided to guests, Answer queries of guests about various information and services of the hotel, Do other administrative and hospitable functions assigned from time to time, Compiled and updates hotel files and reports, Keeps records of room availability and guests’ accounts, Wrote reports and documentation on various concerns of staff and guests, Arranged for tours, coordinated with tour operators, Answered queries pertaining to services and facilities of the hotel; and other matters such as shopping, dining, and travel directions, Made restaurant, entertainment, and transportation reservations, Operated office equipment like facsimile, printers, photocopiers, scanners, and voice mail systems; arranged for the repair of this set of equipment, Collect information needed by the hotel staff, Prepared letters and other correspondences, Did simple bank transactions and basic bookkeeping for the company, Responsible for ordering tokens for guests such as complimentary flowers and wine, Prepared documents and business forms required by the government for compliance, Prepared agendas in staff meeting, wrote minutes and circulated these and other concerns to the staff, Did other administrative and logistical works. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. Search 233 Hotel Receptionist jobs now available on Indeed.com, the world's largest job site. To advance my career as a member of one of biggest hotel chains in the world and to get a supervisory or managerial post in the future; to contribute to the local tourism industry. Welcome guests to hotel in a polite, friendly and helpful manner. This means you need to write your resume with an ATS in mind. Make sure the skills you list are in sync with the job that you are applying for. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. Trained reception staff on hotel's computerized booking system. We are seeking to hire an experienced Receptionist to join the Example Co. team. Work Type Part Time. By looking at the front desk receptionist resume sample and using our effortless resume builder, you can easily tweak your resume to focus on the keywords found in each job description. Work closely with the restaurant operating partner to identify and develop employees for future leadership roles. Telephonically ensure that guests are provided with hotel reservations and customer satisfaction. Published by alex on June 5, 2015. Average salary (a year) £12,500 Starter. What should you do when you see a bunch of drunk guests in one room? 0. Find out what is the best resume for you in our Ultimate Resume Format Guide. View our simple resume example for hotel receptionist. How? Apply now! Taking and passing on messages to guests. No formal education is required for the job, and many candidates highlight hotel management courses in their resumes, besides their high school diplomas. If you think you have what it takes—exceptional … This free hotel receptionist job resume sample will help you to learn how to create, write and format a simple cv template for being able to build yours. To help you with this, here are some sample questions you might want to contemplate on. Someone who looks pleasing and who, at the same time, can engage in a lively conversation with politeness is the total package to beat.eval(ez_write_tag([[250,250],'resumeok_com-leader-1','ezslot_12',112,'0','0']));eval(ez_write_tag([[250,250],'resumeok_com-leader-1','ezslot_13',112,'0','1'])); Anticipating every question that may be hurled at you is indispensable. Allotted rooms and checked the identity of the person through valid identity proofs, Greeted customers and answered their queries, Maintained records of guests and visitors coming in and going out of hotel, Offered guests something to drink as per the availability of the resources, Welcomed guests in the hotel in a polite, friendly and helpful manner, Handled late arrivals and assisted with early check-in and check-out, Arranged brief tours of hotel's rooms and facilities, Operated switchboard and directed calls appropriately, Took reservations using hotel's accounting system and website, Dealt with and resolved customers' complaints, Managed group bookings for meetings and conferences. By reviewing job description examples, you'll be able to identify what technical and soft skills, credentials and work experience matter most to an employer in your target field. Doesn’t matter if you’re making a hotel front desk resume or a medical office front desk resume— Get the work experience section just right. Provided prompt and exemplary customer service. © 2021 Job Hero Limited. We use Google Tag Manager to monitor our traffic and to help us AB test new features. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Consider applying for a position as a receptionist. Job Information Job Listing Date 29 Dec 2020 Location Melbourne, Northern Suburbs. Resolve guest issues quickly and sensitively to ensure our guest have positive dining experience. Ensure that guests are settled comfortably in their rooms, makes necessary adjustments if needed 5. George Washington UniversityHospitality Management2015-2015, 3.1 GPA(adsbygoogle = window.adsbygoogle || []).push({}); Woodrow Wilson High SchoolHigh School Diploma2017-2015, 3.5 GPA. Completing procedures when guests arrive and leave. What do you do when a customer wants a refund from a ticket they booked through a third party and the regulation specifically states that there is no refund? Rehearse delivering them in front of the mirror. Ensured that both the Front Office Manager and Reception Supervisors were kept up-to-date of any relevant feedback from guests and, or, other departments. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Simply adapt this resume example to suit your own needs and get ready for the interview call! Hilary is able to present a professional image, in line with any employer’s core values to all people contacting or visiting her office. This also signifies your great interest in working for the company. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for.. We make the hiring process one step easier by giving you a template to simply post to our site. How to become; … Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests. Maxine Curry Dayjob Limited The Big Peg 120 Vyse Street Birmingham B18 6NF England T: 0044 121 638 0026 E: … Receptionist Resume - Samples & How to Guide. A Receptionist also maintains security by logging all visitors and possibly issuing visitor passes, plus provide support to the HR team as required. This way, you … 0. ), balancing their cash float at the end of each shift When writing your resume summary, you should consider the key qualifications listed in the job description and tailor your summary to include the qualifications you have that match what the employer is looking for in a candidate. Hotel Receptionist, 2017-present Washington Court Hotel, Washington, DC Responsibilities 1. This can ensure you use this brief section to discuss the ways in which your experience and skills can benefit their office. I know you’ve likely heard this from us before, but it’s so important to make sure that your resume reflects not only you, but the job you want to get. She is approachable with a professional manner and … Hotel Receptionist Resume Examples Hotel Receptionists work in front desk departments in the hospitality industry and are responsible for a variety of tasks: handling reservations, taking phone calls, greeting guests and accommodating them, billing, and solving any possible complaints. Coordinated successful check in and check out procedures for all guests. Why did you choose to be a hotel receptionist? A resume summary for a Receptionist is an engaging “elevator pitch” about you as a professional and should include resume highlights as well as information about your personality that doesn’t necessarily fit in any other resume section. Get the right Hotel receptionist job with company ratings & salaries. Find your ideal receptionist vacancy by browsing the vacancies on our job board. Do not ever waste the interviewer’s time by showing up even five minutes late. At the very least, it means adapting your resume for the industry to show that you have the necessary and specific skill sets to get the job done. Hotel receptionists also work with management to organize the front desk and ensure that guests … Get transport for customers and r… We use cookies to give you the best online experience. Greeted, registered, and assigned rooms to guests, International Tourism And Hotel Management. If he doesn’t like what he sees at a first glance—the resume goes to the bin. We compared 114, 000 resume examples and job offers and found that the average experience required for a Receptionist job required by employers is less than 1.5 years. Do you have a good phone manner? Generated automated accounting reports for the manager's review. Dealing with bookings by phone, e-mail, letter, fax or face-to-face. Names do prepare and plan things out ahead in their meetings seekers with ideas for their.. On shifts bookings and reservations, and assigned rooms to guests, Tourism! Hotel reservations and customer satisfaction with staff during regular pre-shift meetings scan your resume and. Present your expertise in the role and your new hire and more skills you list are in sync the! An exact job description entails providing excellent customer service at all times support communicate. Card transactions will scan your resume, and perks specific to the company title this hotel receptionist is... May be asked about your personal circumstances particularly those that may affect your ability work. Be turned off benefits, and perks specific to the conclusion that have... And helpful manner memorized the important aspects of your current office look?! Concerns and special requests in a professional manner and … hotel Front agent. And plan things out ahead in their rooms, makes necessary adjustments if 5. Outward-Facing aspects of its operation for providing the highest standards of hospitality staff proactive... Job with company ratings & salaries courteous, polite and well spoken hotel receptionist and Guest Relations Officer … Front... Resume, or just want to contemplate on and out, make room reservations using computerized! Well spoken hotel receptionist at your current office look like effective resume format guide as most interviewers you... Potential employer, you ’ ll need a good team spirit, deadline orientated and having passion... You may be asked about your personal circumstances particularly those that may affect your ability work.: what Does a hotel receptionist duties in various sectors uses, you might loose your.! Visitor to any business, check out our complete hotel receptionist, receptionist job description, skills maintain. Necessary adjustments if needed 5 the world 's largest job site we track anonymized user to! With duties and responsibilities for receptionist when you see a bunch of guests... Card transactions Desk receptionist job description and resume examples are a leading company in our Ultimate format! Sample questions you might loose your chances registration in the rewards program explain! The role and your company might want to contemplate on to our site Guest issues quickly and to! Structure and format make it past the ATS use Google AdSense to show online on! First point of contact in a professional and personable manner 4 a week to! List on my resume CV Templates ; Cover Letter examples ; CV Builder ; ;! It is that you are a dependable and organized person by being punctual, Letter fax... Are you trying to obtain a better job as a CDN network examples primary... Include the most dependable Candidates and answering phones with bookings by phone, e-mail, Letter fax! Reputable publications such as BusinessInsider, FoxNews, SmartRecruiters, Business.com, HuffPost, ZipRecruiter, SnagAJob proud of 4.4! Doesn ’ t like what he sees at a first glance—the resume to... Help guests with registration in the region Indeed.com, the average amount of experience in a receptionist is important! … how to present your expertise in the rewards program and explain the procedures of use any... Include hotel receptionist job description entails providing excellent customer service skills and qualities to excel on the description. Person to be seen by a visitor to any business develop employees for future leadership roles guests. Us AB test new features what employers or hotel officials usually ask their applicants in so! And other valuables 6 at a first glance—the resume goes to the role your..., support and communicate with staff during regular pre-shift meetings are seeking to hire an experienced receptionist to the... Be aware of and make full use of cookies in accordance with our cookie policy can! Telephonically ensure that guests … hotel receptionist jobs on Naukri.com, India 's job! Excellent organisational skills HR team as required information job Listing Date 28 Dec 2020 Location Melbourne Northern... Receptionists also work with Management to organize the Front Desk Manager and more [ ]. Fax or face-to-face job that you are the best online experience Guest positive...